Destination Display Board Procedure

Owner: Aaron Fitzell

Last Updated: 2026-02-28

Version: 1.0

(have an idea for how this SOP could be better? Please fill out the Suggest Edit form at the very bottom of this procedure)

Procedure Info
Tags

destination board, display, sign, front sign, LED, destination display, route display, signage, board, setting destination, headsign, desto, desto board, self guided, selfguided, self-guided


Purpose

This is a general guide to help drivers learn how to use the Hanover destination display board selector to select a route name that will display on the outside of the bus for passengers to see.

This is one of our most important procedures for safeguarding passenger satisfaction; if the display board is not set correctly the waiting passenger will not know which bus to board. And if they miss their bus they will definitely be unhappy!

That’s why it’s important for ALL DRIVERS to be familiar with the variety of route selector control panels they might encounter.


When to Use This SOP

Driver’s must visually check their destination boards (from the outside of the bus) every run, even if they believe they were the last one to drive the bus.


Who Should Use This SOP

Drivers headed out on runs.


Tools and Resources Needed

(List the equipment, tools, electronics or software needed to complete this procedure.)

  • Route selector control panel
  • Hanover Codes – Driver Handbook > Part 4 - Charter / School Runs > Pages 9-16

  • Scrolling to Select Route

    (applicable to Hanover 1 and Hanover 2 boards)

    1. Locate the Hanover Control Panel

    This may be:

  • On the Dashboard (driver area), or
  • On the inside of the Display Board itself.‌
  • 2. Scroll Through and Find the Correct Route

    Use the Up (▲) or Down (▼) arrow buttons to scroll through the allocated school run.

    up (▲) and down (▼) to scroll options
    up (▲) and down (▼) to scroll options

    3. Confirm Selection

    Press the red F/E button to confirm the selected route.

    Or wait 5 seconds after scrolling to the route and the display with change automatically.

    red F/E button confirms selection
    red F/E button confirms selection

    4. Verify Route is Displaying Correctly

    Step outside the bus and confirm that the route you selected is being displayed.

     

    Entering Code to Select Route

    1. Locate the Route Code in Driver Handbook

    Four-digit codes are located:

    • Driver Handbook > Part 4 - Charter / School Runs > Pages 9-16

    2. Locate the Hanover Control Panel

    This may be:

    • On the dashboard (driver area), or
    • On the Electronic Destination Display Board itself.‌

    3. Enter Code into Controller

    1. Press the red F/E button repeatedly until CODE is displayed, press the (◀) Key.
    2. Use the Up (▲) or Down (▼) arrow buttons to cycle through numerals.
    3. When correct numeral is displayed, press the (◀) Key to select and move to the next digit.
    4. Repeat process for remaining numerals.
    press red F/E button repeatedly until “CODE” is displayed
    press red F/E button repeatedly until “CODE” is displayed
    press up (▲) and down (▼) to cycle through numerals
    press up (▲) and down (▼) to cycle through numerals
    press left (◀) to confirm numeral and advance to next digit
    press left (◀) to confirm numeral and advance to next digit

    4. Confirm Code

    Once you’ve entered the entire code press the red F/E button to confirm.

    5. Verify Route is Displaying Correctly

    Step outside the bus and confirm that the route you selected is being displayed.


    Review Schedule and Change Log

    VersionDateAuthorChange Summary
    1.02026-02-28Joel SmithInitial draft